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| Books |

2025

Design for Longevity: People, Product, Process, and Platform
Sheng-Hung Lee
Published by Springer Science+Business Media in 2025

2019

Design Consciousness ─ Small Things with Big Heart
Sheng-Hung Lee
Sponsored by EMMA Creative Center Pforzheim Designers in Residence Scholarship and Program [ website
 ]

2017

IDSA Blueprint in Asia
Sheng-Hung Lee
Sponsored by Industrial Designers Society of America (IDSA) and International Design Excellence Awards (IDEA) [
website ]

| Journal Paper |

2024

Touch: The Allure of Tangible Design

Sheng-Hung Lee

In: INNOVATION, Spring 2024 [ journal | pdf ]

Transformation by Human-Centered System Design

Sheng-Hung Lee

In: Design Management Institute (DMI): Review Issue, Vol. 35, No. 1 [ journal | pdf | website pdf ]

Design Considerations and Ethics for Immersive Technologies: Reshaping Longevity Coaching Services

Sheng-Hung Lee

In: Temes de Disseny. Fall/Winter’2024 (Provisional accepted, final review) [ journal | pdf ]

2023

The Transformation of Design Platform Under System Thinking

Sheng-Hung Lee, Maria C. Yang, Olivier L. de Weck, and Joseph F. Coughlin

In: International Journal of Performance Arts and Digital Media, October 24, 2023 [ journal | pdf ]

2022

Retail Banking and Financial Service Under System Analysis

Sheng-Hung Lee, Joseph F. Coughlin, and Eric Klopfer

In: Arte, entre paréntesis, December 19, 2022 [ journal | pdf ]

2021

Revisiting My Self-Quarantine Experience through a Data-driven Approach

Sheng-Hung Lee

In: Design Management Institute (DMI): Review Issue, Vol. 32, No. 1 [ journal | pdf | website pdf ]

| Articles in Refereed Conference Proceedings |

2024

Shaping a Longevity Service Through Visual, Tangible, Cultural, and Social Artifacts 

Sheng-Hung Lee

In: Rau, PL.P. (eds) Cross-Cultural Design. HCII 2024. Lecture Notes in Computer Science, vol 14699. Springer, Cham. [ conf | pdf ]

Design for Longevity Literature Review in Product Lifecycle, Financial Planning, and Gerontology  

Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Maria Yang, Olivier L. de Weck, Eric Klopfer, and John Ochsendorf

In: Design Research Society (DRS)—Resistance, Recovery, Reflection, Reimagination, USA, 2024 [ conf | pdf ]

 

Enhancing Financial Education for Longevity through Service Design

Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, and Maria Yang

In: Design Research Society (DRS)—Resistance, Recovery, Reflection, Reimagination, USA, 2024 [ conf | pdf ]

2023

Longevity Planning Service Across Immersive Technologies   

Sheng-Hung Lee, Sofie Hodara, Maria Yang, and Joseph F. Coughlin

In: Leaving Nothing Behind Conference at University of Bologna, Italy, 2023

Designing Healthcare Services for Longevity  

Sheng-Hung Lee, Sofie Hodara, Joseph F. Coughlin, Maria Yang, Yu-Chen Chen, Yan-Chun Lin, Shyh-Nan Liou

In: Cumulus Beijing 2023,  Central Academy of Fine Arts, Beijing, China, 2023

Designing Longevity Planning Blocks through Experimental Participatory Observation and Interviews  

Sheng-Hung Lee, Joseph F. Coughlin, Alexa Balmuth, Chaiwoo Lee, Lauren Cerino, Maria Yang, Eric Klopfer, Olivier L. de Weck, and John Ochsendorf

In: International Association of Societies of Design Research (IASDR) Congress 2023 ─ Life-changing Design, Milan, Italy, 2023 [ conf | pdf ]

 

Applying Human-Centered System Design to the Development of a Tool for Service Innovation  

Sheng-Hung Lee, Taylor Patskanick, Alexa Balmuth, and Joseph F. Coughlin

In: Cumulus Antwerp 2023 ─ Connectivity and Creativity in times of Conflict, Antwerp, Belgium, 2023 [ conf | pdf ]

Co-create Financial Planning Services for an Aging Population: Designers' Perspectives 

Sheng-Hung Lee, Maria C. Yang, ‪Olivier L. de Weck, Chaiwoo Lee, Joseph F. Coughlin, Eric Klopfer, and John Ochsendorf

In: ICED23 and The Design Society ─ 24th International Conference on Engineering Design: Design in a complex world, Bordeaux, France, 2023 [ conf | pdf ]

Service Design in Action: Transformation, Consideration, and System Thinking 

Sheng-Hung Lee, Maria C. Yang, ‪Olivier L. de Weck, Chaiwoo Lee, Joseph F. Coughlin, Eric Klopfer, and John Ochsendorf

In: ICED23 and The Design Society ─ 24th International Conference on Engineering Design: Design in a complex world, Bordeaux, France, 2023 [ conf | pdf ]

Design Artifacts and Gaming Transform Financial Planning Services

Sheng-Hung Lee, Joseph F. Coughlin, Alexa Balmuth, and Maria C. Yang

In: Industrial Designers Society of America (IDSA) ─ International Design Conference (IDC), New York, USA, 2023 [ conf | pdf ]

From Brainstorming to Bodystorming: Co-creation Workshop Analysis Using Applied Video Ethnography

Sheng-Hung LeeJoseph F. Coughlin, Chaiwoo Lee, and Maria C. Yang

In: Industrial Designers Society of America (IDSA) ─ International Design Conference (IDC), New York, USA, 2023 [ conf | pdf ]

Making the Web Accessible to the Aging Population

Manasi Atul Vaidya and Sheng-Hung Lee

In: 2023 CHI Conference on Human Factors in Computing Systems, Hamburge, Germany, 2023 [ conf | pdf ]

An Iterative Approach to User-Centered Design of Smart Home Systems

Lauren C. Cerino, Chaiwoo Lee, Sheng-Hung Lee, Shabnam Fakhr-Hosseini, Heesuk Son, Shen Shen, and Joseph F. Coughlin

In: International Conference on Human-Computer Interaction, Copenhagen, Denmark, 2023 [ conf | pdf ]

Acceptance of Future Home Technologies and Services: Comparing Different Tasks, Scenarios and User Characteristics

Shabnam FakhrHosseini, Chaiwoo Lee, Sheng-Hung Lee, Lauren Cerino, and Joseph Coughlin

In: The 67th Human Factors and Ergonomics Society 2023, Washington, DC, USA, 2023 [ conf | pdf ]

2022

Footwear Design Consideration for an Aging Population from User Experience, Service, and Technology Aspects 

Sheng-Hung Lee, Chaiwoo Lee, Maria C. Yang, and Joseph F. Coughlin

In: The 66th Human Factors and Ergonomics Society 2022, Atlanta, Georgia, USA, 2022 [ conf | pdf ]

 

Re-envision a Hybrid Participatory Design Workshop: People, Pedagogy, and Process—An Experimental Study of Footwear Paper Prototype

Sheng-Hung Lee, Ziyuan Zhu, Chaiwoo Lee, Maria C. Yang, and Joseph F. Coughlin

In: Industrial Designers Society of America (IDSA) ─ International Design Conference (IDC), Seattle, USA, 2022 [ conf | pdf ]

 

The Transformation of Design Platform Under System Thinking

Sheng-Hung Lee, Maria C. Yang, Olivier L. de Weck, and Joseph F. Coughlin

In: Digital Research in the Humanities and Arts (DRHA) 2022—Digital

Sustainability: From Resilience to Transformation, London, UK, 2022 [ conf | video ]

Reshape Safe and Sustainable Makerspaces and Laboratories on Campus: An Experimental Study on Material Flow through Human-centered System Design

Sheng-Hung Lee

In: Commons in Design by Swiss National Science Foundation and FHNW Academy of Art and Design Basel, Basel, Switzerland, 2022 [ conf | pdf ]

Evolving Ethics in Design Research: Reshaping Design Considerations for Product Designer

Sheng-Hung Lee, Olivier L. de Weck, and Joseph F. Coughlin

In: Design Management Institute (DMI) ─ 2022 Academic Design Management Conference: Design Management as a Strategic Asset, Toronto, Canada, 2022 [ conf | pdf ]

Human-centered System Design for Global Supply Chain

Sheng-Hung Lee, Olivier L. de Weck, and Joseph F. Coughlin

In: Design Management Institute (DMI) ─ 2022 Academic Design Management Conference: Design Management as a Strategic Asset, Toronto, Canada, 2022 [ conf | pdf ]

Exploring People’s Behavior Through Tracking Assistive Technologies

—Ultra-wideband Wireless Technology and Applications

Sheng-Hung Lee, Olivier L. de Weck, and Joseph F. Coughlin

In: Royal College of Art (RCA) Helen Hamlyn Centre for Design ─ INCLUDE 2022: Unheard Voices, London, UK, 2022 [ conf | video | abstract | poster ]

Computational Design Experiment for Older Adult’s Footwear

—Field-Driven Approach and Product Design Applications

Sheng-Hung Lee, Maria C. Yang, Joseph F. Coughlin, and Alejandro Carcel Lopez

In: Royal College of Art (RCA) Helen Hamlyn Centre for Design ─ INCLUDE 2022: Unheard Voices, London, UK, 2022 [ conf | videoabstract | poster ]

Envisioning Safe and Sustainable Labs with Human-centered System Design: An Experimental Study on Disposable Material Flow

Sheng-Hung Lee

In: Design for the Unimagined ─ 2022 World Design Organization (WDO) Research and Education Forum, Montreal, Quebec, Canada, 2022 [ conf | pdf ]

Reshaping the Smart Home Research and Development in the Pandemic Era: Considerations around Scalable and Easy-to-Install Design

Heesuk Son, Chaiwoo Lee, Shabnam FakhrHosseini, Sheng-Hung Lee, Joseph F. Coughlin, John Rudnik

In: Proceedings of the ACM on Human-Computer Interaction, Volume 6, Issue CSCW1 [ conf | pdf ]

2021

Carbon Neutrality in Makerspaces: Circular Makerspace Evaluation Toolkit (CMET)

Sheng-Hung Lee

In: Industrial Designers Society of America (IDSA) ─ International Design Conference (IDC), virtual, 2021 [ conf | pdf ]

An Architecting Approach to Transformations within the Design Consulting Industry: IDEO Case Study

Sheng-Hung Lee, Wei-Ching Lin, John Rudnik, and Donna H. Rhodes

In: ICED21 and The Design Society ─ 23rd International Conference on Engineering Design: Design In Motion, Gothenburg, Sweden, 2021 [ conf | pdf ]

The Inspiration Design Toolkit: A Human-Centered Design Tool for a System Engineering Course

Sheng-Hung Lee, Maria C. Yang, Beatriz Carramolino, and John Rudnik

In: The ASME 2021 Virtual International Design Engineering Technical Conferences & Computers and Information in Engineering Conference ─ 18th International Conference on Design Education (DEC), virtual, 2021 [ conf | pdf ]

An Expert Interview Study of IoT Wearable Technologies for an Aging Population from Product, Data, and Society Dimensions
Sheng-Hung Lee, Ziyuan Zhu, Chaiwoo Lee, Fabio Duarte, and Joseph F. Coughlin
In: Human-Computer Interaction (HCI) International 2021, virtual, 2021 [
conf pdf ]

Applying a System Engineering Approach to the Early Stage of Product Design

Sheng-Hung Lee, Olivier L. de Weck, and Joseph F. Coughlin

In: The 8th Bandung Creative Movement Conference, virtual, 2021 [ conf pdf ]

Manufacturing Creative Impact: Co-creation Toolkits and Service Design for Remote Hybrid Collaboration Experience

Sheng-Hung Lee, Ziyuan Zhu, Simone Mora, and Joseph F. Coughlin

In: The 8th Bandung Creative Movement Conference, virtual, 2021 [ conf pdf ]

User Needs of Smart Home Services

Shabnam FakhrHosseini, Sheng-Hung Lee, John Rudnik, Heesuk Son, Chaiwoo Lee, Joseph F. Coughlin

In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, virtual, 2021 [ conf pdf ]

2020


Experimenting with Design Thinking and System Engineering Methodologies: Using a Commercial Cislunar Space Development Project as an Example
Sheng-Hung Lee, John Liu, John Rudnik, Olivier L. de Weck, Joseph F. Coughlin, and Jonathan Chapman

In: Industrial Designers Society of America (IDSA) ─ International Design Conference (IDC), virtual, 2021 [ video pdf ]

Apply Humanity-centered Design Process to Envision the Future Learning Experience of Public Area – Use “Redesign Shanghai Library Innovation Space Project” as an Example
Sheng-Hung Lee, John Rudnik, Lin Lin, Liangtie Tang, and Deming Zhou
In: Design Management Institute (DMI) ─ 2020 Academic Design Management Conference: Impact the Future by Design, virtual, 2021 video 
pdf ]

Apply and Curate the Object-Process Methodology (OPM) and the Human-centered Design to Solve the Systemic Challenge – Use Campus Tour Experience Design as an Example
Sheng-Hung Lee, Chaiwoo Lee, John Rudnik, Chaiwoo Lee, Olivier L. de Weck, Joseph F. Coughlin, and Jonathan Chapman
In: Design Management Institute (DMI) ─ 2020 Academic Design Management Conference: Impact the Future by Design, virtual, 2021video 
pdf ]

 

An Exploration of the Creative Cognitive Process by Translating the Observation into the Early Stage of the Product Design Development – Apply the Experimental Project “Design Consciousness: Small Things with Big Heart” as an Example
Sheng-Hung Lee, John Rudnik, Tim Storti, and Almut Benkert
In: Design Management Institute (DMI) ─ 2020 Academic Design Management Conference: Impact the Future by Design, virtual, 2021 video 
pdf ]

 

Apply Funnel Model to Design Thinking Process

Sheng-Hung Lee, Ziyuan Zhu, John Rudnik, Chaiwoo Lee, Joseph F. Coughlin, Olivier L. de Weck, and Jonathan Chapman
In: Design Management Institute (DMI) ─ 2020 Academic Design Management Conference: Impact the Future by Design, virtual, 2021 video 
pdf ]

 

A Systematic Thinking Design Research Approach Combining the ConOps with Design Scenario – Use Commercial Cislunar Space Development Project as an Example
Sheng-Hung Lee, John Rudnik, Chaiwoo Lee, Shabnam Fakhrhosseini, Olivier L. de Weck, Joseph F. Coughlin, and Jonathan Chapman
In: Design Management Institute (DMI) ─ 2020 Academic Design Management Conference: Impact the Future by Design, virtual, 2021 video 
pdf ]

| Books Translation |

2023

Dieter Rams: The Complete Works
Authors: Klaus Klemp and Dieter Rams
Translator: Sheng-Hung Lee

EN version by Phaidon Press [ book ISBN: 9781838661533 ]

CH version by Faces Publications [ webpage | book | pdf | ISBN: 9786263153691 ]

| Book Chapter Articles |

 

2025

Longevity Service: A Systematic Literature Reviews

Sheng-Hung Lee

In: Boundary spanning design for better services in digital times, Publisher: Edward Elgar (Provisional accepted, final review) [ chapter article | pdf ]

2024

Inclusive Financial Planning Service Design Considerations for an Aging Population

Sheng-Hung Lee, Alexa Balmuth, and Joseph F. Coughlin

In: Design in Action, Publisher: INTELLECT, 2024 (Provisional accepted, final review) [ chapter article | pdf ]

Prototyping Longevity Service Systems: Tech or Touch?

Sheng-Hung Lee, Maria Yang, Joseph F. Coughlin, Lisa D'Ambrosio, Sofie Hodara, Eric Klopfer, Olivier L. de Weck, and John Ochsendorf

In: Systemic Service Design, Publisher: Routledge (Provisional accepted, final review) [ chapter article | pdf ]

Design for Longevity: An Empathetic Service Design Framework

Sheng-Hung Lee

In: Service Design Futures: Creating Empathy through Prototyping, Arts-based Methods and Artificial Intelligence, Publisher: Bloomsbury (Provisional accepted, final review) [ chapter article | pdf ]

2023

Macro-Trend Study Under Service System: Preliminary Research in Service Innovation and Emerging Technology

Sheng-Hung Lee, Maria C. Yang, ‪Olivier L. de Weck, Chaiwoo Lee, Joseph F. Coughlin, and, Eric Klopfer

In: Service Design for Emerging Technologies Product Development. Springer Series in Design and Innovation, vol 29. Springer, Cham. https://doi.org/10.1007/978-3-031-29306-1_4 [ chapter article | pdf ]

2022

A Preliminary Discussion of Human-Centered System Design from Theory to Application: Use Smart Footwear Design for an Aging Population as an Example

Sheng-Hung Lee

In: IxDC Growth, Publisher: Tsinghua University Press, 2022 [ book | pdf ]

| Chinese Design Journals |

2024

The Impact of AI on Design Industry, Research, and Education

AI 对于设计实务、研究与教育的冲击

Sheng-Hung Lee

In: <DESIGN> 2024 Issue 2 [ journal | pdf ]

 

2023

Design for Longevity: Service Design, Experience, and Innovation

乐龄设计:服务设计、体验与创新 ─ 一场与未来自己的对话

Sheng-Hung Lee

In: <DESIGN> 2023 Issue 24 [ journal | pdf ]

 

2022

Design Education and Cultivation of All-round Creative Talents

设计教育与全方位创意人才养成

Sheng-Hung Lee, Tony Hu

In: <DESIGN> 2022 Issue 24 [ journal | pdf ]

Design Education is Embodied in the Studio Culture of Diversity, Inclusiveness, and Community Integration

设计教育体现于多元性、包容性与社群结合的工作室文化

Sheng-Hung Lee, Sofie Hodara

In: <DESIGN> 2022 Issue 24 [ journal | pdf ]

Service Innovation Design of Lab Space: Space Service Experiment in MIT Laboratory

实验室空间的服务创新设计:打造MIT实验室的空间服务体验

Sheng-Hung Lee

In: <DESIGN> 2022 Issue 18 [ journal | pdf ]

Vision and Reflection of Design Education: MIT Morningside Academy for Design

跨领域整合设计的反思与未来展望:麻省理工学院成立设计学院

Sheng-Hung Lee

In: <DESIGN> 2022 Issue 36 [ journal | pdf ]

 

2021

Understanding and Sharing of Designing Design Education

对设计“ 设计教育”的理解和分享

Sheng-Hung Lee

In: <DESIGN> 2021 Issue 24 [ journal | pdf ]

Reshaping the Online Learning Experience: MIT Co-creation Workshop

重塑線上學習體驗:麻省理工“共:創”工作坊

Sheng-Hung Lee and Ziyuan Zhu

In: <DESIGN> 2020 Issue 14 [ journal pdf ]

2020

Preliminary Discussion on Design Process of Online Workshop “MAKE TO: GATHER”

初步探討線上“共:創”工作坊設計過程

Sheng-Hung Lee and Ziyuan Zhu

In: <DESIGN> 2020 Issue 22 [ journal | pdf ]

Preliminary Discussion on the Change of Design Platform Under System Thinking

系統思維下初步探討設計平臺的轉變

Sheng-Hung Lee

In: <DESIGN> 2020 Issue 14 [ journal | pdf ]

2019

Design Consciousness: Small Things with Big Heart
德國駐地設計師項目之我見
Sheng-Hung Lee
In: <DESIGN> 2019 Issue 12 [ journal |
 pdf ]

The Relationship Between Design Literacy and Design in Life
生活中的設計素養與設計的關系
Sheng-Hung Lee
In: <DESIGN> 2019 Issue 4 [ journal
 | pdf ]

2018

Preliminary Discussion on What Makes a Good Design Consultant
初探如何成為一個好的設計顧問
Sheng-Hung Lee
In: <DESIGN> 2018 Issue 22 [ journal |
 pdf ]

The World in Designers’ Eyes ─ Design Inspirations from Daily Life
設計師的眼—日常生活中的設計啟發
Sheng-Hung Lee
In: <DESIGN> 2018 Issue 18 [ journal |
 pdf ]

The Future Learning Experience of Public Area ─ Redesign Shanghai Library Innovation Space
重新設計公共空間中的未來學習體驗 ─ 以上海圖書館創 · 新空間為例
Sheng-Hung Lee
In: <Industrial Design> 2018 Issue 5 [ journal |
 pdf ]

Brief Discussion on the Essence of Design ─ Reflections on 2018 International Design Excellence Awards Jury
淺談設計本質 — 擔任2018美國國際杰出設計獎(IDEA)評委的反思
Sheng-Hung Lee
In: <DESIGN> 2018 Issue 14 [ journal |
 pdf ]

Learnings and Reflections from Globe Grad Show
一場世界級的設計饗宴 ─ 迪拜設計師周
Sheng-Hung Lee
In: <DESIGN> 2018 Issue 4 [ journal |
 pdf ]

2017

The Inspiration of Design Competitions
設計比賽帶給我的啟發 
Sheng-Hung Lee
In: <DESIGN> 2017 Issue 20 [ journal |
 pdf ]

Everyone is a Designer
人人都是設計師
Sheng-Hung Lee
In: <DESIGN> 2017 Issue 16 [
journal | pdf ]

| Refereed Chinese Articles in Edited Books and Chapters |

2020

IDEO Design Thinking Method Card: Steelcase Outdoor Furniture Innovative Design Course
IDEO的設計方法卡牌:世楷貿易(上海)有限公司戶外家具創新設計課程實踐
Sheng-Hung Lee
In: <Design Methodology and Teaching Application> by Donghua University Press Co., LTD (Chapter: 7)
pdf ]

Reshape the Future Learning Experience Space from the Perspective of Value Proposition: Take Shanghai Library Innovation Space Design as an Example
從價值主張出發重塑未來學習體驗空間:以上海圖書館創 • 新空間設計為例
Sheng-Hung Lee
In: <Design Methodology and Teaching Application> by Donghua University Press Co., LTD (Chapter: 8) 
pdf ]

2019

Design Thinking Driven Public Service Innovation: Humanity-centered Public Space Service Design
設計思維驅動公共服務創新:以「仁」為本的公共空間服務設計
Sheng-Hung Lee
In: <Construct a New Framework for UX - Personality, Intelligence, Platform> by Tsinghua University Press (page 125 to page 131) pdf ]

 

Explore Design Innovation in Daily Life
探尋⽣活中的設計素養
Sheng-Hung Lee
In: Design360° [ articlepdf ]

2018

Observation and Reflection about Overdesign in Daily Life

STOP! 設計過度了!

Sheng-Hung Lee

In: Design360° [ article | pdf ]

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